At Dom's customer satisfaction is our goal.
Returns or Exchanges:
All returned merchandise must be in new condition as you received it. It may be returned for a refund within 30 days of purchase when accompanied by your invoice and original packaging(box and or labels)in original condition.
Holiday Shopping Returns: To help with Holiday shopping and returns, purchases made after November 1st can be returned up until January 31 of the following year.
Dom's will exchange or repair merchandise within 30 days of the purchase date when accompanied by your invoice. Save your packing materials and manufacturers warranty together with your Dom's Outdoor Outfitters sales invoice. After 30 days if you believe there to be a problem not caused by normal wear and tear, you should contact the manufacturer directly.
When returning merchandise to Dom's Outdoor Outfitters, Print out the > > Dom's Return Form < < and Fill it Out Completely. Read all return information carefully, because failing to follow directions could result in a re-stocking fee.
Mail Returns To:
Dom's Outdoor Outfitters
1870 First Street
Livermore, CA. 94550
Attn: Return Department
If your purchase was made using a credit card, that card will be issued a refund which will appear on your credit card statement. Purchases made by check or money order will be issues a refund check sent under separate cover.
Exchanges of purchases made by credit card will be credited back to the card. The replacement item will then be rebilled.
We have done our best to ensure the privacy and security of your transactions with us. Your order is sent by secure server technology, with your order information, keeping it private and protected. If you have any concerns about ordering on-line, please call 1-800-447-9629 to place your order over the phone or mail your order to: Dom's, 1870 First St, Livermore, CA 94550.